Shipping policy

🚚 Shipping Policy – Garnes Medical Equipment & Supplies

Effective Date: 1/1/2026

Thank you for shopping with Garnes Medical Equipment & Supplies. We are committed to delivering your order quickly and securely.

1. Shipping Locations

We currently ship to addresses within the United States only.

2. Processing Time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

Orders placed after business hours, on weekends, or holidays will be processed the next business day.

3. Shipping Time Estimates

Delivery times vary based on location and carrier:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days (if available)

Please note: These are estimated delivery times and are not guaranteed.

4. Shipping Carriers

We use trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection may vary depending on the product and destination.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

6. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

7. Delays & Delivery Issues

While we strive to ensure timely delivery, Garnes Medical Equipment & Supplies is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

  • We are not responsible for lost or delayed shipments
  • Additional fees may apply to reship the order

9. Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.

If your package is missing, please contact the shipping carrier directly to file a claim.

10. Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide photos of the damaged item and packaging

We will review and work with you to resolve the issue as quickly as possible.

11. Medical Equipment Notice

Some medical products may require additional handling or shipping considerations, which could impact delivery times.

12. Contact Information

For any shipping-related questions, please contact us:

📧 tuckson@garnesmedicalsupply.com
📞 (352) 957-3110
🌐 www.garnesmedicalsupply.com